As Sample Receipt Supervisor at our busiest lab, Envirolab Services Sydney, Aileen manages the Customer Service and the Sample Receipt teams in ensuring the smooth receipt of testing samples.
Originally joining our team in the position of Customer Service Coordinator in 2005, Aileen has accrued a wealth of experience and knowledge in managing client requests and ensuring the smooth administration of sample receipts and login. Since being promoted to the role of Sample Receipt Supervisor, Aileen is now overseeing and ensuring the rapid turnaround of customer queries, which we are so reputed for.
In her spare time, Aileen enjoys training dogs, including the puppies that regularly visit the laboratory. Roy and Ollie are Aileen’s star students.